The mission of the Office of Technology is to provide a safe and reliable technology infrastructure, as well as technology-enabled resources, training, and support to ensure Charles County Public Schools is prepared to meet and exceed our instructional, administrative, and business goals.
The vision of the Office of Technology is to improve student achievement by providing equitable access to high-quality, technology-enabled working and learning environments.
Charmaine Thompson, Chief of Instructional Technology
Oversees the exploration and management of creative and innovative uses of technology to improve instructional and administrative experiences for all users
Amanda Chapman, Secretary to Director
Lora Bennett, Executive Director of IT Strategy
Jill Warring, Help Desk Administrator
Laura Metz, Instructional Technology Specialist
Justin Maus, Lead Network Engineer Wide Area Network (WAN)
Tak Cheng, Lead Network Engineer Local Area Network (LAN)
Help Desk and Repair Office Staff
These employees support across all of CCPS. You may see them rebooting systems, inventorying devices, or installing hardware and software from time to time. However, what they do behind the scenes can be even more vital. They ensure our infrastructure such as our networks, hardware, circuitry, servers, phones, and equipment runs properly. They also ensure functionality so users have a seamless experience with distribution, support, applications, data storage, and information security.
In-person and virtual classrooms are equipped with technology to meet the demands of 21st Century teaching and learning. All students and teachers are issued a laptop or other device depending on their responsibilities and needs. Each classroom is equipped with a VOIP telephone, as well as wired and wireless network access. Technology varies by classroom needs, but can include:
Maryland State Law requires CCPS to publish notices of procurements and procurement awards on eMaryland Marketplace (eMM). The requirement extends only to contracts procured through competitive sealed bidding, competitive sealed proposals and noncompetitive negotiations, and to procurements whose value equals or exceeds that for State of Maryland contracts that must be published on eMM.
Offeror/Proposers are encouraged to register as a Vendor/Contractor with eMM at www.emarylandmarketplace.com and must be registered with eMM to receive solicitation information. If you require assistance, contact the help desk at emaryland@dgs.state.md.us or call (410) 767-1492.
Monday through Friday 8 AM - 4 PM
Help Desk Ticket: AskCCPS
Resources:Technology Guides for Parents and Students
Monday through Friday 8 AM - 4 PM
Enter Help Desk Ticket: Helpdesk
Email Help Desk:tickets@ccboe. incidentiq.com
Contact the classroom teacher for assignment support. All other Synergy support requests can be emailed to: parentvue@ ccboe.com
301-932-6610 | Main Line
301-392-7579 | TTY
301-932-6656 | Info Line
240-523-3032 | Spanish Hotline